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How Does Ace Rewards Work - Detailed Guide for New Users

Ace Hardware has been in business for over 90 years now. The store has earned a good name for offering quality products and excellent customer service. It’s a globally known hardware retail chain that fulfills the needs of homeowners, contractors, and DIY enthusiasts. Customers can also purchase items on sale and can use Ace Hardware coupons to get the best value for their money.

Related: Does Ace Hardware Offer Military Discount?

The store also honors its customers for their loyalty with its Ace Hardware Rewards program. The Ace Rewards offer additional benefits and perks to regular customers. If you are a frequent shopper and haven’t used Ace Rewards, you are missing out big time!

This loyalty program offers customers a wide range of perks. You can get amazing discounts, exclusive offers, and early access to sales and promotions. In this article, we’ve explained how does Ace Rewards work and how you can use it.

Table of Contents
  1. 1. How Does Ace Rewards Work?
  2. 2. How to Join Ace Hardware Rewards
    1. 2.1. Ace Rewards Membership
    2. 2.2. Does Ace Rewards cost money?
  3. 3. How to Get Ace Rewards Card
  4. 4. How do I find my Ace Rewards number?
    1. 4.1. In-Store Check
    2. 4.2. Online Check
    3. 4.3. Through Mobile App
    4. 4.4. Through Email
    5. 4.5. Contact Ace Customer Service
  5. 5. How Do Ace Reward Points Work?
  6. 6. How to Check Ace Rewards Points
    1. 6.1. Check Ace Rewards Points Online
    2. 6.2. How to Check Ace Rewards Points In-Store
  7. 7. How to Redeem Ace Rewards Points
    1. 7.1. For In-Store Redemption
    2. 7.2. How to Redeem Ace Rewards Online
  8. 8. How to Use Ace Rewards Points to Get the Maximum Discount
  9. 9. Additional Benefits of Ace Hardware Rewards
    1. 9.1. Early Access to Promotions
    2. 9.2. Exclusive Member-Only Offers
    3. 9.3. Receipt Tracking and Purchase History
  10. 10. Frequently Asked Questions about Ace Hardware Rewards & Points
    1. 10.1. Is ace rewards free to join?
    2. 10.2. How do I check my Ace Rewards points balance?
    3. 10.3. Can I earn points on gift card purchases?
    4. 10.4. Do Ace Rewards points expire?
    5. 10.5. How do I upgrade to Ace Rewards Platinum?
    6. 10.6. Can I combine rewards with other offers or coupons?
    7. 10.7. How do I change my Ace Rewards number?
  11. 11. Conclusion

How Does Ace Rewards Work?

As mentioned, Ace Hardware Rewards is a loyalty program that rewards customers for their purchases. By joining the program, you can enjoy discounted offers and other perks. You’ll earn points for your purchases, which can be redeemed for discounts and other rewards.

Ace rewards members also get early access to sales and promotions. Then there are exclusive member-only offers that you can enjoy through receipt tracking and purchase history.

Here’s how Ace Rewards work in simple steps:

  • Customers sign up for Ace Hardware Rewards
  • You earn points for every purchase
  • Accumulate points
  • Redeem them for rewards at the checkout

Once you’ve signed up, you can start earning points for your purchases. You can view your rewards and points balance online or in-store.

How to Join Ace Hardware Rewards

Customers can sign up for Ace Rewards at any Ace Hardware store or online. The program is free to join and only requires a valid email address. All you need to do is:

  • Go to the Ace Hardware website
  • Click on the “Rewards” tab
  • Click on “Join Ace Rewards” and fill out the form
  • Choose whether or not to receive Ace Hardware emails
  • Create a strong password and click “Submit”
  • You’ll receive a confirmation email with your membership number

The registration form only asks about your name, email address, and phone number. The store promises to keep your personal information safe and secure.

Ace Rewards Membership

There are two types of Ace Hardware Rewards membership: Ace Rewards and Ace Rewards Platinum. The basic Ace rewards membership is free and open to everyone. However, to qualify for Ace Rewards Platinum, you have to meet the set criteria.

Ace Rewards: Free to join

Ace Rewards Platinum: Spend $1,000 or more per year at Ace Hardware stores

At first, you will start as a basic ‘Ace Rewards Member’ when you sign up. You can then work your way up to become a ‘Premier Member’ after spending $1000 in a 12-month period.

Does Ace Rewards cost money?

No, Ace Rewards is a completely free program offered by the store. It helps you save money with every purchase without costing any additional charges or fees.

How to Get Ace Rewards Card

Getting an Ace Rewards Card is easy once you sign up for the program. The store will offer you a virtual card along with your membership ID number if you sign up online. In case you choose to register in-store, the participating Ace Hardware store will provide you with a physical Ace Rewards card.

You can use an Ace Hardware rewards card in-store as well as online. Each card has a distinctive number associated with that particular card and customer.

How do I find my Ace Rewards number?

Finding your Ace Rewards number is easy and only takes a few minutes. However, the process changes depending on how you want to find your Ace Hardware Card number.

In-Store Check

Ask the sales associate to look up your Ace Rewards number at the checkout counter. The service desk may ask you to provide some personal information to verify your account.

Online Check

Simply go to the Ace Hardware website and log in to your account. Your Ace Rewards number will be displayed on the account dashboard.

Through Mobile App

If you have downloaded the Ace Hardware mobile app, log in to your account. Your Ace Rewards number will be available and visible on the account dashboard.

Through Email

An easy way to find your Ace Rewards number is through an email check. If you have received emails regarding Ace Rewards, your Ace Rewards number will be included in the email.

Contact Ace Customer Service

You can also contact Ace Hardware customer service for assistance. You can call their customer service at 1-866-290-5334 for information.

How Do Ace Reward Points Work?

Ace Rewards Points are the currency of the Ace Hardware Rewards loyalty program. Here’s how you can earn Ace Reward Points as a member.

  • 1,000 bonus points for signing up
  • $5 new member award (if you provide your mailing address)
  • 10 points for every dollar spent
  • Access to member-only events
  • Free delivery on orders of $50+
  • A $5 birthday voucher
  • A $5 bonus if you download the Ace Rewards App (Android / iOS)
  • More ways to earn points in the Ace app
  • Offers just for Ace app users

Ace Hardware rewards its premium customers for their loyalty and extra spending. Once you cross the $1,000 limit and become a Premier Rewards Member, you become eligible for additional perks. With this membership you get basic ‘Member’ rewards, plus:

  • 3x points on a purchase of your choice
  • Extra bonuses in the Ace Rewards app
  • 10% off an item of your choice
  • $10 birthday voucher

In addition, Premier members can earn bonus points by participating in certain activities or events. The Ace store communicates these promotions via email or in-store.

How to Check Ace Rewards Points

To get maximum value, you should learn how to check Ace Rewards points. By regularly checking Ace points, you can keep track of how close you are to earning rewards. This way you can also ensure that your points do not expire due to account inactivity.

In case you don’t understand the process, follow the below steps.

Check Ace Rewards Points Online

Go to the Ace Hardware Website: Open your web browser and navigate to the Ace Hardware website at www.acehardware.com.

Sign In to Your Account: In the upper-right corner of the homepage, click on the “Sign In” button. Enter your email address and password to access your account.

View Your Rewards Balance: Once you are signed in, click on the “Ace Rewards” button in the upper-right corner of the page. This will take you to your Ace Rewards account dashboard. Here you can view your current points balance, as well as your rewards history and any available offers.

How to Check Ace Rewards Points In-Store

Check your Ace Rewards points balance in-store is different but easier than the online process. All you have to do is present your Ace Rewards card to the Ace Hardware associate. The person will then verify and can provide you with your points balance.

How to Redeem Ace Rewards Points

Once you’ve earned enough points, you can redeem them for discounts on future purchases. You can use Ace rewards points to get free products or other rewards. Customers can redeem Ace Hardware Rewards points online as well as in-store.

Here are some of the rewards you can redeem your points for:

  • $5 off coupon (2,500 points)
  • Free gallon of paint (12,500 points)
  • Exclusive member-only offers (varies)

Please note that some rewards may have restrictions or limitations. There can be expiration dates or minimum purchase requirements so be sure to read the terms and conditions. 

For In-Store Redemption

Visit the nearby Ace Hardware store to purchase the desired products. Add selected items to your cart and process them to the checkout counter. Once you reach the counter, tell the associate that you want to redeem your Ace Rewards points. After that, present your Ace Hardware Rewards card to use points.

Let the cashier know which reward and how many pints you want to redeem. The person will apply the points and you’ll be informed about the discounted amount, remaining points, and your bill.

How to Redeem Ace Rewards Online

Here’s the step-by-step guide on how to redeem Ace Rewards online by yourself.

  • Log in to your Ace Rewards account (on the website or app)
  • Browse and select the products you want to purchase
  • (Eligible products usually have a note indicating redeeming points
  • Add the products to your cart and proceed to checkout
  • On the payment page, select “Redeem Points” as your payment method
  • Enter the number of points you want to redeem
  • Review your order and confirm your payment
  • The discount will be applied to your purchase

Your Ace Rewards points will be deducted from your account once you proceed. You can view the discounted amount and remaining Ace Rewards points.

How to Use Ace Rewards Points to Get the Maximum Discount

If you truly want to get the best value, you should learn how to use Ace Rewards Points. Below are some tips on using Ace Hardware Rewards to get the best deals and discounts.

Check your points balance regularly: Keep track of your Ace Rewards points balance and plan your purchases accordingly. You can check your points balance on the Ace Hardware website or mobile app.

Wait for a promotion: Ace Hardware occasionally offers promotions where you can earn bonus points. This is the time when you can redeem points for a higher value than usual. Wait for these promotions to maximize your savings.

Combine points with other offers: Ace Hardware often runs sales and promotions, so check for current offers. You can combine these offers with your Ace Rewards points to get even more savings.

Use points on higher-priced items: The value of your points is proportional to the price of the item you redeem them for.  So it makes sense to use your points on higher-priced items to maximize your savings.

Don’t let your points expire: Ace Rewards points expire after 12 months of inactivity, so make sure to use them before they expire to get the maximum discount.

Additional Benefits of Ace Hardware Rewards

Hopefully, you are now aware of how to use Ace Rewards. We recommend you use them in a way to get maximum value from them. But there are some other perks that you also get when you use the Ace Hardware Rewards program.

Early Access to Promotions

Ace rewards members get early access to sales and promotions. This means you can take advantage of deals before they’re available to the general public.

Exclusive Member-Only Offers

Ace Hardware Rewards members also receive exclusive offers and discounts from the store. These are the types of discounts that are not available to non-members.

Receipt Tracking and Purchase History

Perhaps the best benefit of being an Ace rewards member is receipt tracking. This facility allows you to access your purchase history and receipts online. This is a great way to keep track of your spending and manage the budget.

Frequently Asked Questions about Ace Hardware Rewards & Points

Below are some common questions that customers usually have in mind about the Ace Hardware Rewards program.

Is ace rewards free to join?

Yes, Ace Rewards is a free program offered by Ace Hardware. You can sign up for Ace Rewards for free either in-store or online on the Ace Hardware website. Once you join, you can earn points on your purchases that can be redeemed for discounts on future purchases. There is no membership fee or annual fee to participate in the Ace Rewards program.

How do I check my Ace Rewards points balance?

You can check your Ace rewards points online as well as in-store. Simply log in to your Ace Hardware Rewards account on the website or app to view your points balance. You can also ask the Ace Associate at the checkout to inform you about your Ace Rewards balance.

Can I earn points on gift card purchases?

Unfortunately no, gift card purchases do not earn you Ace Rewards points. However, if you use a gift card to make a purchase, you can earn Ace Rewards points. This works as long as the purchase is not excluded by Ace Hardware from earning points.

Do Ace Rewards points expire?

Yes, Ace Rewards points expire after 12 months of account inactivity. We recommend you keep track of your points and use them wisely before they become useless.

How do I upgrade to Ace Rewards Platinum?

You don’t have to pay or do something extra to become an Ace Rewards premier or platinum member. To upgrade, you need to spend $1,000 or more per year at Ace Hardware stores. Once you reach this threshold, your account will automatically be upgraded to Platinum status.

Can I combine rewards with other offers or coupons?

In most cases, rewards cannot be combined with other offers or coupons. Be sure to check the terms and conditions of each reward before redeeming it. However, you may combine Ace rewards with special sales in some cases.

How do I change my Ace Rewards number?

You’ll have to contact Ace Hardware customer service for changing the Ace Rewards number. You will need to provide your current and the new number you would like to use. Ace Hardware customer service will then update your account with the new Ace Rewards number. You can contact Ace Hardware customer service by phone, email, or online chat. 

Conclusion

Ace Hardware Rewards is an amazing loyalty program for store customers. You can use Ace Rewards points to save money and get exclusive offers and discounts. For every purchase, you’ll earn points which you can redeem for discounts. We recommend you sign up for Ace Hardware Rewards if you haven’t, and start earning rewards.

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