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Does JCPenney Price Match?

If you are wondering whether JCPenney price matches their website, it does. The store has a price match policy so that its customers can get the best value for their money. In fact, this policy is the very reason why people consider JCPenney an ideal place to shop.

In case you aren’t aware of the policy or its details, continue reading. We have discussed the JCPenney price adjustment policy in detail.

Price matching or price guarantee is a retail policy used by popular stores. Retailers use this to signify their low pricing to engage customers. When you buy something from a store that has a price matching policy, you get a pricing guarantee.

This simply means if you later find the same product at a low cost somewhere else, the store will beat or match the price. So you rest assured that you are getting the best deal for what you are paying.

For example, if you bought a product and it just goes on sale, you can claim price matching. But remember that the price protection policy only works only for the same merchandise.

Table of Contents
  1. 1. Does JCPenney Offer Price Matching?
    1. 1.1. About JCPenney Price Match Policy
    2. 1.2. JCPenney Price Match Exclusion
    3. 1.3. Additional Information
  2. 2. How to Redeem Your JCPenney Price Match?
    1. 2.1. For In-store Purchases
    2. 2.2. For Online Shopping
  3. 3. JCPenney Price Matching with Coupons
  4. 4. Conclusion

Does JCPenney Offer Price Matching?

Yes, as mentioned earlier, JCPenney offers price matching on in-store purchases and vice versa. This means JCPenney also does price matches for online shopping. However, not every product is covered under their price matching. That’s why we recommend you look into the policy in detail.

JCPenney Price Match Policy

About JCPenney Price Match Policy

JCPenney offers price match for customers under its “Lowest Price Guarantee Policy.” As highlighted earlier, price matching will happen if you find an identical item listed with a lower price at a competitor store. However, you have to notify JCP within two weeks (14 days) of your purchase.

The basic details are as follows:

  • JCPenney matches prices with competitors’ online price index.
  • Prices will be matched only for identical items.
  • Online price matching is valid for its official online store, i.e.
  • Stock availability acts as an important factor for products.

JCPenney Price Match Exclusion

Please note that JCPenney currently does not offer price matches for the following services or products.

  • Treatments or Services
  • The Salon by InStyle Salon Services
  • JCPenney Salon Services
  • In-Home Custom Window
  • Portrait
  • Optical
  • Purchases in Alaska and Puerto Rico
  • clearance pricing

Please bear in mind that JCPenney does not price match certain forms of competition. These include:

  • Wholesalers
  • Third-party sellers
  • Deal websites
  • Marketplaces
  • Auctions

Additional Information

JCPenney price matching clearly states when and how you can make a claim for price adjustment. Below is some additional information on when the store does not entertain price match. You are not entitled to make a claim for:

  • Advertisements with unclear situations, especially for sale and original price do not hold the claim.
  • Expired ads also are not eligible for price matching.
  • Competitors’ ads which have pricing errors are not covered under price matching.
  • Special offer prices given by competitor stores are not to be counted for price matching at JCPenney.
  • Club card purchases are also not covered.
  • Prices based on special discounts or credit card offers are also not entertained.
  • Service charges on delivery and installation also do not stand eligible for this process.

How to Redeem Your JCPenney Price Match?

In case you have found a lower price for a purchased product, you can redeem the JCPenney price match. However, the method will be different depending on whether you have bought the product online or in-store.

For In-store Purchases

You will have to bring the competitor’s advertisement if you have bought the product in-store. This will act as a proof and you’ll have to do so within 14 days of purchasing. 

For Online Shopping

You can contact JCPenney Customer Care to claim a price match if you have shopped online. You can call them at 1-800-322-1189 to register your claim. However, you’ll be asked to share the URL link of the competitive offer. You can also show the valid display day if you have found the offer through advertisement.

JCPenney Price Matching with Coupons

JCPenney only holds discount codes and coupons eligible after price matching. If you have bought a product using a coupon, the store may not entertain your claim for a price match. In fact, the online JCPenney store does not permit customers to utilize promo codes along with price matching.

However, you can get lower pricing by using your coupon strategically. This only works if you haven’t bought the product yet. 

The trick is to ask JCPenney for price matching showing a competitor’s offer. If the offer meets its price match policy, the store will try to beat that price. Once you have got that, you can then try applying the coupon. This way you can further lower the pricing and poach the desired product(s) for way less money.

In case you don’t know where to find promo codes, check out our JCPenney coupons page. We have a valid selection of discount codes which are being updated on a daily basis.


JCPenney has a really amazing 14-Day price match policy that you can take advantage of. However, you must remember that the item to be price matched is completely identical. Also, make sure the competitor’s item is being sold at a regular price. The company (JCPenney) does not price match products that are up on sale or marked down by the competitor.

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